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Post by Grassy on Aug 20, 2021 16:54:59 GMT -5
Is anybody having trouble with Pics For Design?
I bought pics there last night and I couldn't get in to download them so I requested a new password thinking it was my account. Now I can't get in at all and PFD is not responding to me at all.
Sad times, my friends, sad times indeed!
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Post by Huronna on Aug 20, 2021 17:06:58 GMT -5
I just got in and was able to order something or should I say put it on my wish list.
Maybe it was a glitch when you tried
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Post by Grassy on Aug 20, 2021 17:19:52 GMT -5
Waaaaaaaa! I am still locked out! Oh woe is me!
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Post by Huronna on Aug 21, 2021 14:25:33 GMT -5
Try with you old password
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Post by Grassy on Aug 21, 2021 19:20:00 GMT -5
I did but it said my email address is invalid. I tried to email them, but the email wouldn't go through. It said their site is undergoing Maintenance so I am hopeful that it's just a Maintenance thing and I will be good to go when their Maintenance is over.
PFD has always given me great customer service. I expect it's just a glitch. They will help me fix it when their Maintenance time is over - or it will resolve itself.
Worst case: I have always saved all my stuff on my EHD's so if I have to start a new account, I am not out anything except what I bought just a couple of days ago and I have my receipts for those. They can help me with that too. I am all good no matter what happens. I just wanted a tube to use immediately. But it's not like I don't have other Halloween tubes. Har Har.
I will be OK.
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