Oh Poodle Doo Bought the same tube twice at CDO!

[Grassy]

Poopyball!
I just spent $9 on a fancypants tube/kit pack at CDO and doggoned if I didn't already own the whole kit and kaboodle!
I like how some stores tell you that you already own it! Boo Hoo!

[silk]

I did the same. I contacted CDO but got no response. It will teach me to be careful. Since yours was more expensive than mine you might have better luck Grassy.

[Grassy]

Fortunately it does go towards my spending goal to get something free, but it can't hurt to ask Kelly when her shop opens. I don't shop at CDO very often. LOL! That is likely a good thing!

[Huronna]

I would definitely contact them.
My question is, don't you have all your PTU images saved on your compupter?
I have all mine in my documents.  All different folders and even different ones from different companies.
I add the company right after the name.

Click it up

[Flagryl]

I have mine organized like that, too, but made the same mistake. Contacted them w/substitute and they complied. I try to keep a Wish List and keep ones there I have checked.

[Grassy]

Huronna, I had looked in the folder and I had failed to see that I had package 174 with the kit bundle. It was entirely an (ahem) oversight on my part. I emailed Kelly and told her I was not looking for a refund, but would she be willing to allow me to substitute another package instead? I am waiting to hear from her. She is so awesome at Customer Service. I am sure she will let me do it.

Flagryl, that is encouraging news that you were allowed to substitute in another tube. I already intended to spend the money so that is not the issue.

Ha ha, I have an embarrassment of riches!

[silk]

I am not so well organized but I should try . I do keep all my tubes though and my memory is usually pretty good .

[Grassy]

My memory is terrible these days! I forgot my own phone number yesterday, and I almost bought the same DVD today.